A.S.K. (Attitude, Skill, Knowledge)
To truly succeed in real estate, you need three things: Attitude, Skill, and Knowledge. Most agents do well in one or two of these areas, but to truly master your craft and make an above-average living selling real estate, you need all three.
ATTITUDE
For as long as I’ve been in the industry, it has been said that 7/10 agents who enter the industry fail within the first two years. I have heard every excuse for this:
- They blame it on the market (too much or too little inventory)
- They blame it on too many agents in the business
- They blame it on house prices being too high
- They blame it on the economy
From where I sit these are all excuses. When one finger points at the problem, three fingers point back at the cause. If your career isn’t giving you what you want, do something about it.
Is the current market challenging? You bet. But if you want to succeed, you can’t run from the challenge, you must face it head on. True entrepreneurs don’t give up when the going gets tough. They figure out what is causing the challenge, and how they need to adapt. The past year has thrown a tremendous amount of curve balls at us, and many of you are exhausted with the changes. I get it. But to make the most of 2021, your attitude is a key factor.
How do you maintain a positive attitude amidst uncertainty?
Say positive affirmations in the morning.
Sometimes we must sell ourselves before we can sell to someone else. If you are not bought into why you are a great agent, you won’t convince others to hire you.
Have an attitude of gratitude.
When something goes wrong, figure out what you would do differently next time then let it go. Every night before you go to bed, recite five things you are grateful for in your life.
Celebrate small accomplishments.
It starts with having an awareness of what needs to be done. Make a priority list of things you want to accomplish in both your personal and professional life. Every time you stroke an item off your list, do something to celebrate.
Everyone loves optimism.
We all know Debbie the Downer and Cranky Carl. No one wants to buy a house from a sad real estate agent. The pandemic has caused a lot of stress and anxiety for many people. Put your problems in a shoe box in the morning and put it up on a shelf. No one wants to hear about your problems. You are here to solve theirs.
Structure enables creativity.
On the best of days we deal with a lot of uncertainty in our business. Add the pandemic and it threw a lot of agents off their game. I have learned that structure and schedules help calm the chaos. If you want to be happier and more productive, create routines. Go to bed and get up at the same time every day. Eat a healthy breakfast. Get into the office at the same time every day. Time block activities on your calendar. Consistent routines free your mind and give you space to be creative. When you are creative, you find solutions to any challenge.
KNOWLEDGE
Many agents think skill and knowledge are the same thing, but they are not. Knowledge is knowing WHAT to do, skill is being able to do it. Put another way, knowledge is theory while skill is putting theory into practice.
There are a lot of agents who take the courses and read the books, but they don’t actually do anything with what they learn. Knowledge by itself is not enough. On the other hand, you can be naturally talented, but without the right knowledge you’ll never develop into the agent you can be.
Knowledge typically follows experience. The longer you’ve been in the business, the more knowledge you acquire. But that only happens if you are constantly seeking new knowledge. I don’t care if you’ve been in the business for 20 years, you can never stop learning.
How to you continue to improve your knowledge every year?
Get your broker’s license.
Learning everything you can about appraisals allows you to do better CMAs and convince more sellers to list at the right price. Learning about the principles of mortgage financing allows you to assist buyers with creative financing to close more deals. Having a better understanding of contract law helps you draft and negotiate better purchase agreements.
Invest in your education every year.
Your basic real estate license is not enough. Every year you need to take at least 1-2 courses to either improve your technology or sales skills. The best agents know that if they don’t constantly move forward, they’re falling behind.
Attend your company conventions.
This year in-person conventions will start up again. You should be there. It’s not only a place to learn more about your company and their forecast for the future, but it gives you a chance to network with elite agents from across the country. Real estate is not sold across town anymore. It is sold across the country and across the globe. Having an extensive network of trusted agents in other cities that you can refer business too and bounce ideas off of will only expand your revenue.
SKILL
Education without application is worth than worthless. Knowing how to do something and actually doing it are two different things. That is where SKILL comes into play. The only way I know how to get good at something is to do it over and over again until you master it. It doesn’t matter if it is skiing, cooking, or a listing presentation.
Practice, drill and rehearse.
You never get a second chance to make a first impression. If you are about to roll out a new listing presentation, before you get in front of clients, practice it with a friend or a colleague until you nail it.
Don’t do it once in a while, do it a lot.
Mastery requires practice. If you need to do something 50 times to master it, then if you do it once a week it will take you 12 months to master it. If you do it once a day it will only take you 2 months to master it. Frequency is the key. If you want to master making prospecting calls, don’t do it once a week. Do it every day until you don’t have to look at the scripts anymore. They just come out of you naturally.
Priorities must live in your calendar.
Don’t leave mastery to chance. If you commit to making prospecting calls every day, book it in your calendar and treat it like any other appointment that you wouldn’t cancel. If it doesn’t live in your calendar, you won’t do it. And be thoughtful. We know the best times to prospect are between 10-11 a.m., 1-2 p.m. and 7-9 p.m. Schedule prospecting during times when you are more likely to get results.
In a nutshell, the most successful agents A.S.K. They have the right attitude, the right skill, and the right knowledge. But ASKing goes one step further. You must always ASK for the order. You might be the best agent in town, but if you don’t ASK for the signature when you are on a listing appointment or at a buyer consultation meeting, then you are missing a ton of opportunities. The natural conclusion to a great presentation is a signature.
No siggies, no paydays.
If you want to improve your sales skills and generate more leads in 2021, check out https://leadersedgetraining.com/virtual-training.
Chris Leader
President
Leader’s Edge Training